The purpose of this paper is to analyse the importance of job satisfaction in the higher learning institutions in malaysia and identify the factors that influence job satisfaction. Factors affecting job satisfaction and retention of beginning teachers karen. Job placement, knowledge, skills, administrative staff, job dissatisfaction. At the same time the research also found that three hygiene factors, namely supervision, company policy and administration and interpersonal relations with supervisors cause 60% job dissatisfaction. But it is related to not liking what you have to do to get paid. Herzberg argued that the opposite of job satisfaction is not dissatisfaction. Myers giacometti abstract in this national study, a combination of factors that affect teacher satisfaction and retention were examined. The impact of job satisfaction and job dissatisfaction on. The presence of motivational factors can produce job satisfaction, but their absence leads to no job satisfaction. Chisquare analysis of relationship between monetary benefits and job dissatisfaction responses percentage fo fe fo fe fofe2 fofe2 fe strongly agree 0 0 30 30 900 30 agree. Alternatively, it can lead to disengagement and neglect of duties. Pdf the role of job satisfaction, job dissatisfaction. Personological factors in employee responses to dissatisfaction historically, when attention has been given to variables affecting the variance in reactions to job dissatisfaction, the focus has been on situational moderators, most typically labor market conditions. Although job dissatisfaction has been of central importance to industrial psychology for many years, there exists no general theory of the behavioral and psychological consequences of job dissatisfaction.
Domains that discriminate between teachers who choose to stay or leave the teaching profession were investigated. Job satisfaction is defined as feelings of person, which contributes positive role aziri, 2011. The various psychological and behavioral consequences of job dissatisfaction are considered, and a heuristic guide for further research is suggested. And the factors that lead to job dissatisfaction are the hygiene factor such as company policy and administration, supervision, working relationships, status and security. Factors affecting motivation and job satisfaction of. The stress that an employee undergoes at work can negatively affect his performance and lead to dissatisfaction with his job. The job loss and job seekers behavior running head munich. Individual differences in adaptation to work dissatisfaction. Key reasons for job dissatisfaction and poor employee. This study attempts to evaluate job satisfaction of employees in different pharmaceutical companies. They explained that job satisfaction comprises of five factors, which are satisfaction with the work itself, salary, opportunity for promotion, supervision, and. He called the satisfiers motivators and the dissatisfies hygiene factors, using the term hygiene in the sense that they are considered maintenance factors. Pdf the role of job satisfaction, job dissatisfaction and.
He asked people to describe in detail such situations when they felt exceptionally good or exceptionally bad. Herzberg suggests that job factors which satisfy workers and job factors which dissatisfy workers are not arranged on a conceptual continuum but are mutually exclusive. It matters to organizations, to managers, to customers, and perhaps most of all to employees. Pdf factors influencing job satisfaction researchgate. Because the workplace can be a dynamic environment there a many variables that job satisfaction can be linked to as well. It is a result of employers perception of how well their job provides those things which are viewed by them as important luthans, 2005. Assessing job satisfaction using herzbergs twofactor. Therefore, poor hygiene factors can cause job dissatisfaction, while better hygiene factors can reduce dissatisfaction but cannot cause job satisfaction herzberg et al. The impact of job satisfaction and job dissatisfaction on herzberg. This may be dealt with in a positive way by the employee by seeking to expand their role and contributions. Pdf on mar 12, 2018, radhika kapur and others published factors influencing job satisfaction find, read and cite all the research you. Factors which affect satisfaction and dissatisfaction of. Job dissatisfaction is the unpleasant affections that one feels if one appraises the job as a barrier in achieving ones values. When talking about factors of job satisfaction the fact that they can alo couse job dissatisfaction must be kept in mind.
As a matter of fact, in a 2012 survey conducted by right management, 65% of individuals that were surveyed were either somewhat. Thus, it is the responsibility of managers and employers to meet their changing needs and requirements so that they remain committed to the organization. While job dissatisfaction factors are contributing negative role for an individual and organization ali et al. There are certainly varying levels of dissatisfaction and many factors that can cause unhappiness in the workplace. This stress may present itself when the demands of the job do not correspond with the skills of the employee or the resources which he or she has in the job thus leading to feelings of incompetence and lack of satisfaction with their work. Jan 27, 2020 there are certainly varying levels of dissatisfaction and many factors that can cause unhappiness in the workplace. The result will help investors already and those who intended to invest in the private sector of the ghanaian economy have an idea of how to handle their employees to increase productivity. Job satisfaction is very important because most of the people spend a major portion.
Consequence of job satisfaction factors on the productivity level of. The role of job satisfaction, job dissatisfaction and. Job satisfaction is another important technique used to motivate the employees to work harder. Investigating job satisfaction in general can help highlight factors that increase it, which in turn can improve productivity and organisational profit. Herzberg 1959 discussed motivation from two different perspectives of job satisfaction as motivators and job dissatisfaction as hygiene factors stello, 2012. Factors influencing job satisfaction could impact ones job performance and willingness to remain in a job. Job satisfaction depends on several different factors such as satisfaction with pay, promotion opportunities, fringe benefits, job security, relationship with coworkers and supervisors, etc. A conceptual analysis find, read and cite all the research you need on researchgate. Determinants of job satisfaction and dissatisfaction among. The relationship between employee job dissatisfaction and organizational performance 37. Intrinsic factors are related to job satisfaction while extrinsic factors are associated with dissatisfaction.
Assessing job satisfaction using herzbergs twofactor theory. Job satisfaction, job dissatisfaction, employee performance, motivators, hygiene factors, herzberg theory. Introduction policy interest in skill mismatch has been an area of interest in recent years, but almost all research has focused on individuallevel determinants such as age, ethnicity and its consequences wages, job satisfaction. The impact of job dissatisfaction on extrinsic factors and. Factors affecting motivation and job satisfaction of academic. Different employees have different perception regarding their job, thus making factors of job satisfaction indefinite. Greater the job satisfaction, higher will be the employees performance. The following are illustrative examples of employee dissatisfaction. Conversely, job dissatisfaction operates on a separate scale, which ranges from high dissatisfaction to. These both factors are highly applied in management of organizations. Conversely, job dissatisfaction operates on a separate scale, which ranges from high dissatisfaction to no dissatisfaction. The findings of the study reported here revealed that some factors, reported by teachers as contributing to their job satisfaction and job dissatisfaction, were polar in a. Therefore, poor hygiene factors can cause job dissatisfaction, while better hygiene factors can reduce dissatisfaction but cannot cause job satisfaction.
Some of the more influential categories of factors to job satisfaction we will highlight in this essay are job characteristics, social comparison, and disposition psu wc, l. Factors affecting employees job satisfaction in public. Job security was rated fifth among the factors reported as very important to job satisfaction in 2014. It focuses on the relative importance of job satisfaction factors. Domains of job dissatisfaction in tanzania police force 30 3. Job satisfaction may lead to cost reduction by reducing absences, task errors, conflicts at work and turnover. Pdf on jun 22, 2018, ong choon hee and others published factors influencing employee job satisfaction. Sometimes you make a hasty decision to take a job which was not even your first. Job dissatisfaction is a situation in your job where you have to do work which doesnt interest you, that help you earn money. The current study adds to this body of knowledge by examining the factors that explain three central occupational attitudesjob stress, job satisfaction, and organizational commitment.
A somewhat different approach regarding the factors of job satisfaction is provided by rue and byars, figure 4. Impact of job satisfaction and dissatisfaction management. Among the most prevalent of these traits are conflict management styles, individual work ethic, and proactive personality. Control at work, stress at work, home work interface, and working conditions are some of the factors which could be used to understand their relationship with job satisfaction. It has often been said that a happy employee is a productive employee. Job dissatisfaction is by definition unpleasant, and. Therefore the issue weather job satisfaction and job dissatisfaction are two opposite and excudable phenomena. Job dissatisfaction is opposite of job satisfaction at that situation employees feels unhappy and. This study used herzberg twofactor theory to determine how relevant hygiene and motivator factors are related to. The job satisfaction amongst the employees is determined by the presence of job. Factors influencing job satisfaction in the higher learning. It is a result of employers perception of how well their job provides those things which are.
A happy employee is, generally, that employee who is satisfied with his job. Job satisfaction is directly proportional to performance. He developed the motivationhygiene theory to explain these results. To obtain data regarding factors that determine job dissatisfaction from subjects, a carefully constructed questionnaire of 25 items was utilized. Factors of job satisfaction pennsylvania state university. Factors influencing job satisfaction in the higher. Definition of job satisfaction the concept of job satisfaction is widely. Factors affecting job satisfaction and teacher retention for.
Research on job dissatisfaction and its impact on private. When employees are satisfied with their work, they are. Introduction policy interest in skill mismatch has been an area of interest in recent years, but almost all research has focused on individuallevel determinants such as age, ethnicity and its. If you find yourself in this situation, its important to avoid telling your employer, i hate my job and to instead find a professional way to express yourself and resolve the situation. The effects of employees job dissatisfaction in tanzania police force 37 3. Job satisfaction is the net result of the good attitude held by an individual employee at a given period of time. A study on the factors affecting job satisfaction amongst. Jan, 2018 it is the positive emotional attachment to the job which works as a motivational factor. Employee dissatisfaction is an employee who views their job in a negative light. The factors of job satisfaction of employees are changing over time.
The first part of this twosection questionnaire dealt with the demographic characteristics of subjects, while the second part had items that made it possible for responses. If you find yourself in this situation, its important to avoid telling your employer, i hate my job and to instead find a professional. The actual factors and reasons behind the stated domain of job dissatisfaction in tanzania police force 34 3. Factors affecting employees job satisfaction in public hospitals intrinsic e. Many a times it becomes important for the management to know the reasons of job dissatisfaction in order to tackle them effectively. The first part of this twosection questionnaire dealt with the demographic characteristics of subjects, while the second part had items that made it. Instead, job satisfaction operates on a scale from no satisfaction to high satisfaction. To assess the satisfaction of the employee or job dissatisfaction is a complex process that involves assessing a number. Evaluation of factors influencing job satisfaction contemporary. Introduction job satisfaction describes how content an individual is with his or her job. Determinants of job dissatisfaction among employees in.
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